Effective Date: April 4, 2026

Crook Lives (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, shopping with us, subscribing to updates, or interacting with our brand.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

We may collect the following types of information:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Social media usernames if you contact us through social platforms

• Browser type
• Device type
• IP address
• Pages visited
• Time spent on the site
• Referring websites
• Cookies and tracking data

We use the information we collect to:

• Process and fulfill orders
• Provide customer service and respond to inquiries
• Send order updates and shipping confirmations
• Send promotional emails, text messages, or newsletters if you opt in
• Improve website functionality and customer experience
• Analyze website traffic and shopping behavior
• Prevent fraud and protect our business
• Comply with legal obligations

All payment transactions are processed through secure third-party payment processors. Crook Lives does not store full credit card information on our servers.

Our website may use cookies, pixels, and similar tracking technologies to:

• Remember user preferences
• Keep items in your shopping cart
• Understand website traffic and visitor behavior
• Improve marketing efforts
• Deliver relevant advertisements

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

If you sign up for our email list or marketing updates, we may send you information about new releases, promotions, events, and other Crook Lives news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Email marketing platforms
• Analytics services
• Legal or government authorities when required by law

These third parties are only permitted to use your information as needed to provide services to Crook Lives.

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request that we limit certain uses of your information

To make any privacy-related request, contact us using the information below.

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices of those third parties.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Crook Lives

Email: Karz@crooklives.com

Website: www.crooklives.com

Mailing Address: Hermitage, PA